Informs the server of special requests, celebrations or time constraints, using approved methods.Follows company standards of hospitality by making eye contact with every guest, smiling and offering a warm and friendly greeting with the proper verbiage: 'Good morning, afternoon, or evening, thank you, ma'am or sir, may I?'.Gives a quality assurance, for example 'Enjoy your dinner.'.Pulls out chairs, starting with women first.Shows the guest, at a comfortable pace WITH them, to their table.
Answers phones, the phone should not ring more than three times.The essential functions include, but are not limited to the following: Responsible for maintaining the reservation book, taking reservations over the phone, and obtaining reservations from the telephone voice mail.
